Work and anxiety

Workplace Anxiety: Causes, Symptoms, and Treatment

Written by Madeline Laguaite

If you find yourself getting stressed at work, know that it happens to everyone and it’s completely normal. But if you realize that stress is constant, overwhelming, and prevents you from living your life, it could be an anxiety disorder.

Having anxiety at work can have a huge impact on you and your career. People who feel anxious at work might even make career decisions based on their anxiety. For example, you might feel like you have to turn down a promotion if it involves more managing, public speaking, or traveling to new places.

If you have workplace anxiety, you might have symptoms like:

Avoiding friends or family
Constant worrying
Crying
Feeling irritable, tired, or tense

Feeling like you need to be perfect
Having trouble sleeping
Having trouble concentrating or remembering things
Losing interest in your work
Overeating or undereating

What Causes Workplace Anxiety?

Lots of things can cause anxiety in the workplace. Darcy E. Gruttadaro, JD, the director of the Center for Workplace Mental Health at the American Psychiatric Association Foundation, says anxiety disorders are the most common mental health condition in the United States.

“It’s not uncommon for people to feel nervous about a big presentation, meeting with clients, or working directly with senior leaders,” Gruttadaro says. “Anxiety disorders involve more extreme, often crippling, and persistent levels of fear, apprehension, and worry.”

In fact, co-workers and managers might not realize a person they work with has an anxiety disorder. Gruttadaro says some red flags that might suggest a person has an anxiety disorder include:

A drop in performance
Excessive missed days of work
Not appearing engaged in work
Physical complaints, like sweating, upset stomach, and not sleeping well (without another explanation)
Poor job productivity

Debra Kissen, PhD, a clinical psychologist, says it can be helpful to take a look at how you’re feeling throughout the workday.

“[Evaluate your anxiety] in terms of how severe it is and how disabling,” Kissen says. “Maybe it’s showing up and you’re still operating pretty effectively or when you’re feeling that way, maybe you’re only 10% as effective as you would be otherwise.”

The root cause of anxiety at work depends on the person. For some people, extra-long work hours, high stress, a lack of support from managers and co-workers, and related factors can lead to someone developing anxiety at work, Gruttadaro says.

Other situations that might make you anxious include:

Dealing with issues at work
Giving presentations
Keeping up with personal relationships
Meetings, staff lunches, and office parties
Meeting and setting deadlines
Speaking up during meetings

Managing Anxiety at Work

Luckily, there are lots of things you can do to manage your anxiety and stress at work.

For example, Kissen suggests keeping a log to figure out what type of anxiety you’re having. Start by tracking moments where you feel uncomfortable or anxious during the workday.

“Maybe there are some trends, like it’s really more in the beginning of the day when you’re first looking at everything that’s due, or maybe it’s at the end of the day when you still have so much on your plate but you really need to leave to pick up your kids,” she says.

Listening to your internal voice and facing some of those anxious thoughts can help, too.

“If your mind says, ‘Oh, they definitely think I’m stupid,’ or ‘Oh, they just ignored me.’ Is there any other explanation they went by your desk or didn’t hear you on the Zoom call?” Kissen says. “So we’re not just trying to convince ourselves everything’s OK, but we want to have a more realistic interpretation versus catastrophic.”

Here are a few more tips:

Adopt healthy habits. Getting enough sleep, eating healthfully, regularly exercising, and not drinking too much alcohol or caffeine can help keep your mind and body shipshape.
Be organized. Although clearing your computer and desk might not seem high priority, staying organized will do wonders for you in the long run.
Be honest with yourself. If you don’t have enough time for it, don’t take on tasks, projects, and assignments you don’t have the time to handle.
Communicate. Ask for help if you need it. If you have too much to handle, speak up. Your manager might not realize you’re spread too thin.
Celebrate your successes. Before moving to the next task or project, take a second to celebrate your work and thank the people who helped you.
Educate yourself. Learn to spot signs of anxiety and get an idea of how to handle those symptoms at work.
Get it right the first time. Spend a little extra time nailing it the first go around. This can help in the long run as you won’t have to redo your hard work.
Prepare and plan. If you have any major projects, get started on them early and set mini deadlines for yourself. It can also help to prepare for issues that might crop up and try to prevent them.

Set clear boundaries. Don’t bring work home with you. For example, make it a rule not to check your voicemail or work email once you leave the workplace.
Steer clear of toxic co-workers. Don’t listen to gossip or negativity in your workplace.
Take breaks when you need to. Try some deep-breathing techniques or take a walk to clear your head. This also includes vacations. Chances are, you’ll feel refreshed and ready to get back to it once you return.
Tell a co-worker you trust. Having someone at work who knows about your anxiety can be comforting, and it might ease some of that stress and fear.
Use your time management skills. Practicing time management can help alleviate some of the anxiety. Try using to-do lists to prioritize your tasks. These lists can also ensure you set aside enough time to finish each task.
Work. Busying yourself with work can boost your self-esteem and add to your social identity, not to mention earning needed income.

Telling Your Employer

Whether or not you tell your employer about your anxiety at work is completely up to you. Maybe you need accommodations or want to educate people about what you’re going through.

The Americans with Disabilities Act (ADA) protects people with a physical or mental disability who are qualified for the job. This can protect you from job discrimination. An employer can’t refuse to hire you because of a disability that prevents you from doing things that aren’t essential to your role at work.

If you’re an employer, making sure that your employees have access to mental health services and support is important, Gruttadaro says.

She also suggests a few other things employers can do to support their employees:

Educate the workforce and managers. “The more visible you make information about mental health conditions like anxiety, the more likely employees will feel psychologically safe in seeking treatment,” Gruttadaro says.
Encourage employees to use the Employee Assistance Program (EAP). Reminding employees about the mental health benefits available can help. Normalizing anxiety as common, and encouraging your workforce to get help when needed is also a good idea, Gruttadaro says.
Support managers in supporting employees with anxiety. “This includes working with managers on strategies to manage with empathy and compassion. This may not come naturally to all managers,” Gruttadaro says. “Remind managers that a supportive workplace helps build employee loyalty, dedication, and engagement to perform well for the organization, which ultimately benefits everyone.”

Kissen says that coming up with an accommodation that meets both the employee’s and the employer’s needs is a win-win scenario. For example, if your supervisor verbally assigns you multiple tasks and you find it overwhelming, you could ask that supervisor if it would be possible to email you the tasks as well.

“If you can have someone who’s less burned out and less stressed, the employee wins and the employer wins,” she says. “Maybe there’s a little bit of a tweak in a role. Maybe you’re doing something that you’re OK at, but you really have another strength ... you could find a way to tap into.”

Ways to Get Help

Anxiety and stress shouldn’t be ignored. Professionals like counselors and therapists can help you feel better. They might recommend regular therapy sessions, medication, or other treatment.

Anxiety and Stress in the Workplace

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Having an anxiety disorder can make a major impact in the workplace. People may turn down a promotion or other opportunity because it involves travel or public speaking; make excuses to get out of office parties, staff lunches, and other events or meetings with coworkers; or be unable to meet deadlines.

In a national survey on anxiety in the workplace, people with anxiety disorders commonly cited these as difficult situations: dealing with problems; setting and meeting deadlines; maintaining personal relationships; managing staff; participating in meetings, and making presentations.

Tell Your Employer?

It’s your decision to tell your employer about your anxiety disorder. Some people do so because they need accommodations, others want to educate people about their condition, and some do not want to hide their illness.

If you have a physical or mental disability and are qualified to do a job, the Americans with Disabilities Act of 1990 (ADA) protects you from job discrimination. Being qualified means you must satisfy an employer’s requirements for the job and be able to perform essential functions on your own or with reasonable accommodation. An employer cannot refuse to hire you because your disability prevents you from performing duties that are not essential to the job. Find out more about employment rights.

Tips to Manage Stress and Anxiety at Work

Getting stressed out at work happens to everyone, and it’s perfectly normal. But stress that is persistent, irrational, and overwhelming and impairs daily functioning may indicate an anxiety disorder. Keep these ideas in mind to keep your work life manageable:

Work! In addition to financial reasons, working can be important for your self-esteem and it adds to your social identity.
Tell a trusted coworker. Knowing that someone accepts your condition can be comforting and it may reduce any anticipatory anxiety about having a panic attack at work.
Educate yourself. Learn to recognize the symptoms of your disorder and how to handle them if you experience any at work.

Practice time management. Make to-do lists and prioritize your work. Schedule enough time to complete each task or project.
Plan and prepare. Get started on major projects as early as possible. Set mini-deadlines for yourself. Anticipate problems and work to prevent them.
Do it right the first time. Spend the extra time at the outset and save yourself a headache later when you have to redo your work.
Be realistic. Don’t over commit or offer to take on projects if you don’t realistically have enough time.
Ask for help. If you’re feeling overwhelmed, ask a coworker for help. Later you can return the favor.
Communicate. Speak up calmly and diplomatically if you have too much to handle. Your supervisor may not realize you’re overextended.
Stay organized. Filing and clearing your desk and computer desktop may rank low on your priority list, but they can save you time in the long run and may prevent a crisis later.
Avoid toxic coworkers. Try to ignore negativity and gossip in your workplace.
Take breaks. A walk around the block or a few minutes of deep breathing can help clear your head.
Set boundaries. Try not to bring work home with you. Don’t check your work e-mail or voice mail after hours.
Savor success. Take a moment to celebrate your
good work before moving on to the next project. Thank everyone who helped you.
Plan a vacation. You’ll be rejuvenated and ready to work when you come back.
Take advantage of employer resources and benefits. Your workplace may offer an Employee Assistance Program (EAP), discounts to gyms, or skill-building courses. Learn what’s available to you.
Be healthy. Eat healthfully, get enough sleep, exercise regularly, and limit caffeine and alcohol. Try to keep your body and mind in shape to handle challenging situations.

Getting Help

It’s important to find help for anxiety, stress, and related disorders. Find a therapist near you.

With treatment, most people find significant improvement. Several standard approaches have proved effective. Your health care professional will use one or a combination of these treatments:

Therapy
Medication
Complementary and alternative treatment

Resources

American Psychological Association Workplace Issues

Bazelon Center for Mental Health Law

Fit Small Business: Article: How to Prevent and Deal with Discrimination in the Work Place, May 15, 2017

U.S. Equal Employment Opportunity Commission

Facts About the Americans With Disabilities Act

Mental Health America

How to deal with anxiety at work

Everyone experiences stress to some extent. It can arise from the vicissitudes of personal life, workload, or both, is familiar to everyone and sometimes leads to positive consequences. But if stress develops into increased anxiety, this begins to negatively affect a person’s daily life and his productivity. If left to chance, work-related anxiety can slow down a project and hurt team relationships.

In this article, you will learn about the signs and symptoms of increased anxiety. In addition, you will learn some tips and tricks to help reduce anxiety.

What is heightened anxiety?

Increased work-related anxiety can be either a result of work stress or an anxiety disorder. In both cases, the symptoms are very similar. If a person experiences anxiety at work, this does not mean that he needs to be diagnosed with an anxiety disorder. But people with generalized anxiety disorder, panic disorder, social anxiety disorder, and some other phobias may experience heightened anxiety at work.

According to the Anxiety and Depression Association of America (ADAA), anxiety disorders are the most common psychiatric disorder in the United States, with over 40 million adult patients per year. Although these diseases respond well to treatment, only 36.9% of patients receive treatment.

What are the symptoms of increased work-related anxiety?

Anxiety can manifest itself in different ways. Some symptoms that are also common to anxiety disorders include:

Excessive anxiety about everyday things
Difficulty in controlling nervousness and anxiety
Problems with concentration
shyness
Constant feeling of tiredness
Trouble sleeping or falling asleep
Tremors, tics or trouble swallowing
Constant feeling of dissatisfaction or irritation

At work, anxiety can manifest itself in the following ways:

Overreaction to various situations
Too frequent sick days or days off
Inattention or violation of deadlines for completing tasks
Reluctance to attend lunches with colleagues, office parties and other events
Refusal of offers to give a speech, go on a business trip, etc.

Do you have work-related anxiety when you work from home?

Of course yes. People suffering from anxiety disorders may feel some relief from working from home, especially if they are diagnosed with social anxiety disorders. But when switching to remote work, new stressors can also arise that increase anxiety. What's more, people who usually don't experience much stress or anxiety while working in the office may experience increased anxiety when they telecommute. Stress can be caused by several factors associated with working from home, including:

Irregular working hours
Lack of work-life balance
Feelings of loneliness, isolation and isolation from colleagues

How does anxiety affect your work?

Anxiety symptoms such as fatigue, insomnia and difficulty concentrating can of course negatively affect work performance. If you find it difficult to focus on a task, you risk making a mistake that could cost your company dearly, such as missing an important milestone in a workflow, forgetting to complete a required step, or missing a deadline.

Anxiety can reduce productivity in less obvious ways. For example, feelings of anxiety may prevent you from pitching an idea or giving feedback during a meeting. A person with increased anxiety may even hurt his career and turn down a promotion because the new position would require him to speak in public, travel, or actively interact with people.

Moreover, anxiety disorders can lead to short-term or even long-term disability. According to a 2014 study, an average of 4.6 work days per month and 18.1 work days every three months are lost due to anxiety-related illnesses.

How to deal with anxiety at work

Anxiety disorders are good because they are treatable. In addition, certain steps can be taken in advance to reduce the level of anxiety. Here are some of them:

Know team members by name
Interpersonal relationships are one of the biggest sources of anxiety at work. But the better you know your colleagues, the stronger the bonds between the people on your team will be, and it all starts with getting to know each other. It may seem like a small thing to you, but it's actually very important.
Know about office cliques
The larger your organization, the more likely it is that employees will clique. In the end, to unite with their own kind in human nature. But when the cliques become too insular and the rest of the employees begin to feel like outcasts, problems arise.
If you suffer from increased anxiety, avoid gangs that display objectionable behavior, such as spreading gossip, and this will help you avoid unnecessary stress.
Maintain personal contact whenever possible
Even before the pandemic, this was easier said than done. Well, in a post-COVID-19 world, it has become even more important to have regular Zoom meetings. E-mail leaves too much room for misunderstandings, and this can lead to an increase in anxiety levels.
Set reasonable deadlines
Anxious people sometimes agree to obviously impossible deadlines for fear of upsetting someone or causing conflict. The irony is that this leads to even more anxiety as the deadline approaches. Instead, you need to be honest and give realistic deadlines. Even if a deadline is not discussed, you can be less anxious if you say everything in advance and work at your own pace.
Ask for help
Finally, don't be afraid to ask for help. Anxiety can rise when you're assigned a task you've never done, but it's best to ask for help early on to avoid more stress later on.

How to get help with anxiety

If you are experiencing work-related anxiety, you can request psychological counseling by contacting Human Resources. In addition, you can just talk about your feelings with a true friend or colleague.

Since when has stress at work been considered the norm?

Stress at work is very common. It leads to a rapid decrease in performance or deterioration in physical condition. Whether you are giving a presentation or taking part in important events, all these events cause anxiety.

Wrike surveyed 1,600 UK and US employees about the causes and effects of stress in the workplace. The results of the study show that employees are unwilling to put up with stress that poses a threat to health and family life, and seek to get rid of it.

Companies that refuse to recognize the importance of dealing with stress have to pay a heavy price. Let's take a look at some of the main survey results.

Constant stress at work is common

Almost 94% of employees experience stress at work, and about a third of them report that their stress levels are high.

About 54% of survey participants admit that work stress negatively affects their family life at least once a week, and sometimes every day. For more than 50% of respondents, stress causes insomnia.

Despite the widespread belief that people work more efficiently under pressure, more than a quarter of respondents noted that the quality of their work decreases due to stress. If the employees of the company experience severe anxiety, this does not mean at all that they are working with full dedication - it is quite possible that the opposite is true.

“We have an erroneous belief that the more a person works, the higher his efficiency. But in fact, everything is completely different - constant stress takes away any opportunity to create a productive work environment or motivate employees, says Dr. Leah Weiss, a professor at Stanford University. ".

Employees cannot endure high levels of stress indefinitely. More than a quarter of respondents believe that if their stress level does not decrease, then over the next year they will be brought to emotional burnout.

Survey results

Almost 50% of employees say that stress at work makes them indifferent - at some stage they simply lose interest in their career. Gallup estimates that this loss of efficiency is costing companies $450 billion to $550 billion a year.

More than half of respondents start looking for a new job, and 25% reported that they had to change jobs due to stress. 46% of HR leaders say that 50% of annual employee turnover is due to employee burnout. These data are provided in the report prepared by Kronos Incorporated and Future Workplace.

Let's say that in a company with 1000 employees, 11% of employees every day face the negative impact of work stress on family life. Of these 110 employees, 50 decide to change jobs (45% of the group). Due to the decrease in productivity due to hiring new specialists and the cost of finding and hiring staff, a company typically loses about 75% of the annual salary of employees who leave.

If these 50 employees received $60,000 a year before they left, it would cost the company $2.25 million to replace them.

How much does employee burnout cost your company? To find out the answer, download the full text of the report.

The main enemy is poor collaboration

Before dealing with employee stress, company leaders need to understand the root cause of this problem. According to our survey, the top three causes of stress are related to failures in teamwork:

Inefficient communication
Poor performance by team members of their part of the work
Having to wait for others to make a decision

Despite the many channels of communication, inefficient communication has proven to be the single biggest stressor for employees. According to 29% of respondents, they use from 7 to 16 or more different applications per day to perform their work duties.

Survey results show that about 36% of executives spend between 6 and 15 hours a week in meetings, and 62% spend two to four hours each day on email. If 98% of leaders spend between 40% and 87% of their work time solely on communication, how will they get the time to focus on reducing team stress?

To beat the epidemic of stress at work, companies need to change the way they collaborate and manage internal processes. The project management solution allows you to centrally store important work information. This helps to reduce the level of stress caused by the lack of information necessary for work, both for managers and ordinary employees.

In addition, this technology helps the manager to get a clear picture of the workload and performance of each team member. With this level of transparency, they can allocate tasks in the best possible way and independently know the status of projects without distracting employees from work.

Learn more