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This information is for our service in the United States. If you have any questions throughout the application process, email [email protected] and someone will get back to you!
What Does a Volunteer Crisis Counselor Do?
Crisis Text Line is the free, 24/7 text line for people in crisis in the United States. The service is powered by volunteer Crisis Counselors who work remotely—anywhere with a computer and secure internet connection works.
Crisis Counselors answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning.
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I volunteer for Crisis Text Line because practicing empathy and reflective listening makes me a better friend, partner, and employee.CRISIS COUNSELOR, STUDENT
How Do I Become a Crisis Counselor?
This all begins with training. In 30 hours, you’ll walk away knowing reflective listening, collaborative problem solving, and crisis management. (These are skills that will help in your personal relationships too!)
You can train from anywhere—in your PJs, in a coffee shop, wherever—and our Crisis Counselors highlight this intervention training on their resumes when interviewing for jobs, applying to grad school, and building out their LinkedIn profile.
Time commitment & Hours
When the rest of the country is sleeping, 2/3 of our crisis situations—and by default texter volume—occurs at night. Our greatest need for Crisis Counselors is between 7pm and 3am PST (10pm and 6am EST).
Are you a night owl or early riser? Looking for an odd-hours volunteer opportunity in crisis intervention? You’ve found the right place!
Volunteer Crisis Counselors commit to volunteering 4 hours per week until 200 hours are reached. Ideally, we expect you to fulfill your commitment within one year.
Before you begin as a counselor, you’ll also complete a training period to give you all of the expertise you need to successfully and empathetically navigate crisis intervention.
This training is free for you, but it costs Crisis Text Line $1,008 to train each Crisis Counselor. So, we need volunteers to see training through to the end and serve out their 200-hour commitment.
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Benefits of becoming a Crisis Counselor
This is an opportunity to hone your skills in communication, counseling, and intervention. You’ll be working alongside volunteers who are also social workers, therapists, and psychiatrists which can in turn sharpen your crisis management skills!
But most of all, you’ll feel supported. This is a community. We are a big awesome family.
Ready to become a Crisis Counselor?
We accept applications on a rolling basis. We begin new training cohorts weekly, but space is limited.
To apply, applicants must be 18 or older and have a US Social Security Number and/or a US address. To volunteer, Crisis Counselors must have access to reliable Internet access and a personal computer.
The Process:
Step 1
Complete the 30-minute Crisis Counselor application and consent to a background check
Step 2
Complete the 30-hour web-based crisis counseling and intervention training.
Step 3
Take your first counseling shift and start changing lives!
Get Started
Being a Crisis Counselor teaches me so much around believing in hope, trusting the process, and deepening compassion — for others and for myself.CRISIS COUNSELOR, STUDENT
In a crisis?
Text HOME to 741741 to connect with a volunteer Crisis Counselor
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If you are struggling today, need support with your mental health, or have experienced a traumatic event, consider contacting a helpline.
It’s free, anonymous and confidential.
What are helplines?
Helplines (also known as hotlines or crisis lines) provide immediate crisis counseling, emotional support and information – for free.
Most helpline phone numbers are toll-free and many helplines are available over text message or online chat. Helplines are often available 24/7, so you can contact them at any time of the day or night.
How will a helpline, hotline or crisis line support me?
Helplines provide a judgment-free space for you to talk through difficult emotions and experiences, receive support, and connect to other resources that can help you. Talking helps, and research has shown that people feel less distressed after contacting helplines.
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The most common types of helpline are suicide prevention hotlines, domestic violence hotlines and sexual assault hotlines.
However, helplines are available for a wide range of mental health, mental illness and behavioral health experiences including anxiety, depression, gender or sexual identity and substance use.
You don’t have to be suicidal to contact a helpline. You might just need to talk, or want information on supporting others in your life that you are care about.
How do I find the best helpline for me?
In some countries, many helplines are available. For example, if you live in the United States, popular nationwide helplines are the 988 Suicide & Crisis Lifeline, Crisis Text Line and TrevorLifeline.
When you search for a helpline on Find A Helpline, our intelligent ranking algorithm will recommend the best helplines for you. You can also further filter according to your needs, and read helpline descriptions to learn more about the service each helpline provides.
Because helplines are free, you can contact more than one service to find the right one for you.
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Online English School - Learning English
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Anna
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Experience 5 years 9002 Oksana
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Ekaterina
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In addition to teaching, I also work as an actress and TV presenter, enjoy sports, dance and sing. If you want to talk in class not only about textbooks, then Skyeng is for you!
Work out with whoever you like best. If a teacher does not suit you, you can change him at any time
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Anna
Experience 4 years
In addition to teaching, I also work as an actress and TV presenter, I am fond of sports, dance and sing. If you want to talk in class not only about textbooks, then Skyeng is for you!
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Lydia
Experience 3 years
I am not only a teacher, but also a volunteer, dancer, surfer and a person who loves languages.
For me, Skyeng is comfort and lightness. It is comfortable for both students and teachers. Join now! -
Oksana
Experience 5 years
I love Skyeng because my students are cool and interesting people. I really appreciate that the knowledge that I share with them makes their life better.
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Hi everybody, my name is Kate and I’ve been a part of Skyeng team for more than 3 years now! Believe me, there is nothing more pleasing than sharing my experiences and knowledge in terms of the English language.
Work out with whoever you like best. If a teacher is not suitable for you, you can change it at any time
We will define goals and select a teacher
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Tell us why you're learning English
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Nadezhda
September 28, 2021
It is easy and interesting to take English lessons, do homework, learn words on the platform.
In addition to the lessons, you can analyze some topics on your own, there are collections of videos, words, etc. grammar improved. I really like my teacher, she is a native speaker. I chose it myself based on the description, greeting and listening to the audio.
Olga
August 12, 2021
I recommend speaking clubs!
This is very useful for testing your speaking and practice level. I really like the classes, the teachers are super! I will definitely continue to do more.
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Answers to popular questions
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What is an introductory lesson?
At the introductory lesson, the tutor will tell you what an online English school is, introduce you to the platform and help you determine the level and goals. It's free and takes 30-40 minutes.
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When can I take the introductory lesson?
You can visit the school at any time convenient for you. To do this, just leave a request and sign up for a lesson.
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What do you need to start learning English online?
All you need to study is a computer or phone with a microphone, camera and Internet access. Wherever you are - in Moscow, Kazan, Novosibirsk or Bali - an online English school will be at hand.
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I can't come to class, what should I do?
It's okay, it happens! Students have the opportunity to cancel a lesson 8 hours before the scheduled time without losing payment. So you can reschedule it for a convenient time, and the teacher will have the opportunity to adjust the schedule.
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I don't have much free time, will I have time to study?
Learn English at your own pace.
We will select a convenient schedule and at any time we will help you change the schedule, take a break or adjust the program. -
How long is one lesson?
The introductory meeting is 30-40 minutes long, all other lessons in the adult English course are 50 minutes long.
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How to become a teacher?
Leave a request on the site and record a short audio interview about your experience. We will contact you by mail and tell you about the upcoming stages. Don't worry, first we will introduce you to our platform, then the facilitator will play the role of a student in your first class. After successfully passing the selection, you will be able to open the schedule and start teaching immediately.
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according Or reschedule?
Yes you can, you can also change teachers.
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When is the best time to write?
At any time convenient for you, our managers in online chat work 24/7
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Can I get tuition prices and other information?
Yes, the manager will answer your questions and send all the information by e-mail.
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What is a trial lesson?
He will help you get comfortable. The first part takes place individually - you can "feel" the platform and pass a small test, determine the level and choose a program. After that, a methodologist will connect to you to answer all questions, talk about the learning process and help create a schedule.
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Can I get a free trial lesson only after payment?
No, we can meet at any time convenient for you.
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What do you need to start learning?
Absolutely nothing but a device that has a microphone, camera and internet access.
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I can't come to class, what should I do?
It's okay, it happens! Students have the opportunity to cancel a lesson up to 8 hours before the scheduled time without loss of payment. So you can reschedule it for a convenient time, and the teacher will have the opportunity to adjust the schedule.
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How to become a teacher?
Leave a request on the site and record a short audio interview about your experience. We will contact you by mail and tell you about the upcoming stages. Don't worry, first we will introduce you to our platform, then the facilitator will play the role of a student in your first class.
