Non crisis hotline


Feeling Suicidal? - Samaritans

Need help in another language?

In efforts to best serve our community, our 24/7 Helpline is available in more than 240 different languages with the aid of a tele-interpreter service! If you are feeling depressed, lonely, suicidal, or need to talk, call our 24/7 Helpline at 988. We have volunteers ready to listen to you. When your call is answered, please say that you would like to speak to a volunteer in your preferred language.

Full List of Languages Offered (Audio Only)

¡La línea de ayuda 24/7 ahora está en español!

Para servir mejor a nuestra comunidad, nuestra línea de ayuda 24/7 ahora está en más de 240 idiomas, incluyendo español, con la ayuda de un servicio de teleintérpretes. Si se siente deprimido, solo, como un suicida, o necesita hablar, llame a nuestra línea de ayuda 24/7 al 988. Tenemos voluntarios listos para escucharlo. Cuando atiendan su llamada, diga que quiere hablar con un voluntario en el idioma que prefiera.

O bien la Red Nacional de Prevención del Suicidio (National Suicide Prevention Lifeline, NSPL) ofrece una línea para crisis en español. Si quiere comunicarse con la línea en español de la NSPL, llame al 1-888-628-9454.

Alèkile Sèvis asistans nan telefòn 24 sou 24, 7 jou sou 7, disponib an Kreyòl Ayisyen!

Nan bi pou sèvi kominote nou an pi byen, Sèvis asistans nan telefòn 24/7 nou an, disponib alèkile nan plis pase 240 lang diferan, sa gen ladan Kreyòl Ayisyen, avèk èd yon sèvis tele-entèprèt! Si ou santi ou deprime, solitè, ou vle komèt swisid, oswa ou jis bezwen pale, rele Sèvis asistans nan telefòn 24/7 nou an 988. Nou gen volontè ki pare pou koute ou. Lè yo reponn apèl ou an, tanpri endike ke ou vle pale avèk yon volontè nan lang prefere ou.

現已開通全天候廣東話幫助熱線!

為了盡力給我們的社區提供最好的服務,我們現已開通 240 多種不同語言的全天候幫助熱線,包括廣東話,同時配備電話口譯人員服務!如果您感到沮喪、孤單、想輕生或只是想說話,請撥打我們的全天候幫助熱線 988。我們的志工隨時準備好傾聽您的心聲。電話接通時,請指出您想用您的首選語言與志工交談。

现已开通全天候普通话帮助热线!

为努力给社区提供最好的服务,我们现已开通超过 240 种不同语言的全天候帮助热线,包括普通话,同时配备电话口译员服务!如果您感到沮丧、孤独、有自杀倾向或只是想找人聊聊,请致电我们的全天候帮助热线:988。我们的志愿者已准备好听您倾诉。电话接通后,请说明您想用您的首选语言和志愿者交流。

A linha de suporte 24/7 agora está disponível em português!

Visando atender nossa comunidade da melhor maneira possível, nossa linha de suporte 24/7 agora está disponível em mais de 240 idiomas diferentes, incluindo português, com a ajuda de um serviço de intérpretes remotos. Se você estiver se sentindo deprimido, sozinho, com pensamentos suicidas ou se simplesmente quiser conversar, ligue para nossa linha de suporte 24/7 no número 988. Temos voluntários à sua disposição. Quando sua chamada for atendida, informe em qual idioma você gostaria de falar com o voluntário.

Đường Dây Trợ Giúp 24/7 hiện nay đã có bằng tiếng Việt!

Trong nỗ lực phục vụ cộng đồng chúng ta một cách hiệu quả nhất, Đường Dây Trợ Giúp 24/7 của chúng tôi hiện nay đã có bằng hơn 240 ngôn ngữ khác nhau, bao gồm tiếng Việt, với sự hỗ trợ của dịch vụ thông dịch qua từ xa! Nếu quý vị cảm thấy trầm cảm, cô đơn, có ý định tự sát, hoặc chỉ cần nói chuyện, hãy gọi cho Đường Dây Trợ Giúp 24/7 988. Chúng tôi có các tình nguyện viên sẵn sàng lắng nghe quý vị. Khi có người trả lời cuộc gọi của quý vị, vui lòng cho biết rằng quý vị muốn nói chuyện với một tình nguyện viên bằng ngôn ngữ quý vị ưa dùng.

Volunteer on the Helpline - Samaritans

Be the Support Someone Needs

Each day, people who struggle with loneliness, depression, or suicidal feelings turn to Samaritans’ 24/7 Helpline for nonjudgmental support. On the other side of a phone call or text message, they find a caring listener ready to provide compassion. You can be that caring listener!

Our Impact in 2021

394+

Helpline volunteers

36,765

hours

volunteered

8,456

calls, texts, and chats answered

Helpline Volunteer Inquiry Form

Volunteer Opportunities

We have a variety of volunteer opportunities on our Helpline. Volunteers include teens (15+), students, working adults, and retirees. You don’t need to worry about having any prior training. All we ask is that you:

  • Connect with our mission of suicide prevention through compassionate listening
  • Follow our model of not giving advice or offering your opinion
  • Provide a safe and nonjudgmental place for our callers and texters to share
  • Practice open and honest communication
  • Have basic computer skills

Two Hundred Hour Commitment

The most popular volunteer opportunity we have is our full commitment. We ask our volunteers to commit to volunteering for 200 hours (adults) and 150 hours (teens) over nine months. Adult volunteers must complete one four-hour shift every week and one overnight shift per month. Teen volunteers must complete one three-hour shift every week, but do not have a required overnight shift.

Internships

If you are a student looking for an internship for school, we have the capacity for Helpline interns! Most interns spend the course of an academic year shifting on the Helpline for two four-hour shifts each week and one overnight shift each month. Depending on the requirements from your school, we will assign a staff supervisor who will work with you as you grow!

Accelerated Summer Commitment

There are a handful of people interested in volunteering who don’t have the ability to make a nine-month commitment. If that is the case, our accelerated summer volunteer opportunity might be a better fit for you. We ask our accelerated summer volunteers to complete 150 hours on the Helpline over the span of three to four months and complete two overnights shift a month.

Remote Volunteering

Volunteer from your home, no matter where home is! Remote volunteering requires access to:

  • A computer (we recommend a PC or Mac)
  • A headset or headphones with microphone
  • Reliable internet
  • A quiet, confidential space
  • Cell phone

Apply to Volunteer on the 24/7 Helpline

Few things can be as rewarding as knowing that you were there when someone needed you most. The more trained volunteers we have, the more people we can serve.  Please complete the volunteer inquiry form and we will contact you with information about training availability.

We are currently not recruiting for prospective volunteers who can only do shifts from 7pm-11pm on weeknights.

Helpline Volunteer Inquiry Form

“To me, being a Samaritans volunteer means being supportive, authentic, and comforting for individuals who are hurting in the community. The opportunity allows for an avenue to connect with people in meaningful ways, which feels more important than ever right now. I am inspired by the vulnerability and openness of callers and texters, and try to take those lessons into my everyday life!”

Adrienne

helpline volunteer

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Crisis center numbers

Practical psychologist, Gestalt therapist, leader of therapeutic groups, specialist in work with psychological trauma, exit from family and existential crisis

FREE EMERGENCY PSYCHOLOGICAL SUPPORT SERVICES:

You can apply for free psychological help on these numbers in crisis situations

Helpline for Russia free of charge 8-800-333-44-34

Emergency psychological assistance of the Ministry of Emergency Situations of the Russian Federation. Hotline number 8-499-216-50-50


Moscow psychological assistance service at 051.
Face-to-face psychological free consultation for Muscovites in Moscow: 8-499-173-09-09.
Emergency psychological assistance in Moscow: 8-499-177-34-94.

Children's helpline 8-800-2000-122 was created to provide psychological assistance to children, adolescents and their parents in difficult life situations. The call is free and anonymous.

Psychological assistance service for teenagers and youth (up to 23 years old) free and anonymous online consultations
"Your Territory"

Russian Red Cross Hotline for psychological first aid. Phone: 8 800 250-18-59 (daily from 10 am to 9 pm)

Center for social, legal and psychological support for women "Nadezhda". Hotline – 8(499)492-46-89, (499) 492-26-81, (499) 492-06-48.

All-Russian helpline for women subjected to domestic violence: 8-800-7000-600.

Crisis Help Center for Women: hotline: 8 (499) 977 20 10, appointment for a consultation: 8(925) 855 85 31, 8 (499) 977 17 05.

Crisis center for pregnant women and women with children "House for Mom" ​​(project of the Orthodox Relief Service "Mercy"): 8 (495) 678-75-46.

Help line for terminally ill people of the Vera Foundation
Phone: 8-800-700-84-36
The 24-hour hotline of the Vera Hospice Charitable Foundation and the Hospice Care Association provides assistance to terminally ill people. Through this phone, those in need of palliative care and their loved ones can receive informational, legal, social, psychological and spiritual support, as well as advice from specialists in the care of terminally ill patients.

Sisters, an independent charitable center for helping survivors of sexual violence. Helpline: 8 499 901-02-01 (working days from 10:00 to 20:00).
Counselors helpline provide psychological assistance and emotional support

to survivors of sexual violence and their families, as well as to anyone in need of urgent psychological support. In addition, by phone you can get the necessary medical and legal information, sign up for face-to-face consultations with psychologists and lawyers, get the phone numbers of organizations and medical institutions providing assistance.

Emergency medical and psychological assistance in crisis situations
Hotline for adults 8 499 791-20-50 (round the clock).
Helpline for children 8 499 624-60-01 (round the clock).


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    Online Psychological Emergency Service

    Press Center

    EventsAnnouncements

    Events Announcements

    Scheduled psychodiagnostic monitoring of personnel took place in the Karachay-Cherkess search and rescue squad

    News October 21, 2022, 05:32 PM

    Specialists of the Siberian branch conducted a monitoring psychodiagnostic examination in the Altai search and rescue team

    News October 21, 2022, 14:18

    Volunteers of the Sevastopol branch of the SPDL "Nadezhda" began to get acquainted with the specifics of the work of a psychologist of the Ministry of Emergencies

    News October 21, 2022, 02:17 PM

    Psychologists EMERCOM of Russia will take part in the All-Russian online lesson "About the most important"

    Announcements September 6, 2022, 04:29 PM

    August 19 - the final of the All-Russian competition "Human Factor. Professional League»

    The final stage of the All-Russian competition in first aid and psychological support «Human factor. Professional League" will be held on 19August 2022 as part of the "III International Fire and Rescue Congress" on the basis of the "Congress and Exhibition Center "Patriot".

    Announcements August 4, 2022, 03:31 PM

    The Center for Emergency Psychological Assistance of the Ministry of Emergency Situations of Russia will take part in the International Military-Technical Forum "ARMY-2022" ".

    Announcements 29 July 2022, 18:03

    You can consult with the psychologist of the service in the "Personal Account" section.

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    Questions for a psychologist

    Ask a psychologist

    Author: Asya

    10/24/2022 06:23

    Mother's suicide

    Good afternoon, in July my mother committed suicide how to survive this moment? How to stop blaming yourself for what happened?

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    Answer: Service Consultant

    24. 10.2022 16:28

    Hello, Asya!

    I am sorry for your loss. The loss of a loved one, the loss of a mother is an insanely sad event that radically changes life, dividing it into “before” and “after”. It is especially difficult to experience the death of relatives when it occurred due to suicide. Once again, please accept my condolences.

    You are currently experiencing acute grief. It seems unbearable, it tears from the inside, it hurts terribly. Now, when a terrible event happened quite recently, you can experience a variety of strong feelings. During this period, it is perfectly normal to experience grief, sadness, because of which hands fall, grief, because of which tears constantly shed, anger, because of which everything around seems hateful, superfluous, annoying when thoughts of hatred creep into your head. all over the world for what happened, sometimes thoughts are thrown that the deceased person is to blame for everything and we are angry, we are offended and hurt by the fact that he left us here, all alone, without his protection. All these emotions seethe in us when we lose what is dear to us and this is normal.

    Separately, I would like to touch upon the issue that you raise in your appeal. The theme of guilt. Very often, children whose parents committed suicide feel guilty for what happened. “I could have done this”, “If I behaved normally, this would not have happened”, “Why didn’t I pay attention to her, I could, but I didn’t.” Such and similar thoughts are obsessively spinning in the head, aggravating the emotional state, plunging to the bottom of self-destruction, impotence and self-blame. This may sound very straightforward, but what happened to your mom is NOT your fault.

    I know it's hard to accept this fact, but it's absolutely true. People decide to commit suicide for their own reasons. This person is a separate person, with his own problems, with his own exits, emotions and decisions. We cannot influence the decisions made by another person in any way, we cannot change anything if the person has made the final decision. We can think, “But there were prerequisites, it was possible to stop her, to help when it was hard.” The fact is that only the event that happened shows us the past from the other side, only after the event we can notice that there were hints, alarms, and the like. In the present, we only see what we can see. And to see hidden from our eyes is not given to us at all. Very often, people who decide to commit suicide hide their emotions. They look cheerful, cheerful, become the soul of the company, so that no one sees that terrible exit that they have chosen for themselves. They hide their emotions so that they do not have time to help. Therefore, relatives cannot notice that something is going wrong. Your mother did not make such a decision because of you and you did everything as best you could in the circumstances that surrounded you.

    The feelings that come after the loss of a loved one can be dealt with by letting them run through you. You will experience strong emotions, you will cry, get angry and break down. Don't keep these feelings to yourself, let them come out of your heart. A void can form in the soul. A dark void of irretrievable loss. But thanks to the fact that you experience them and let go, the void can become a receptacle for dear memories of your mother, about the moments you experienced with her, about what you had and now will forever remain with you in your memory.

    Now more than ever you need support. I hope that among your relatives and friends there will be people who can console you, stay close to you, help you with various issues, from everyday to emotional. I hope that grief did not find you alone. And you do not stay in it on purpose, you need communication, you need someone to whom you can tell about your experiences. This will help you release whatever is holding you back.

    In any case, you can always ask for help from the psychological service, in person to psychologists or in your personal account on the site.

    Now is a difficult period for you, but you can get through it if you help: give yourself time to experience, to release emotions; find what will help you and those who will help you; you will begin to slowly rearrange your life, enter into its rhythm, doing ordinary things until it becomes easier. You can do it.

    Sincerely, Maria.

    Author: Liza

    10/23/2022 18:53

    what to write here

    Hello, I am very exhausted mentally. Apathy for the second year. I don't eat anything because I just don't have the energy. Every day, as soon as I come home, I start crying. I'm in college, getting 4's and 5's. It's true that homework is a problem. I just don't have the energy for it. I come and go to bed. No matter how much you rest, moral fatigue does not go away. I can't do this anymore. There is no money for a psychologist or psychotherapist and I don’t know what to do // My little sister has cancer, my parents have a lot of worries anyway. I don't want to climb. But I want to note that this condition began long before the onset of my sister's illness. While it may have made things worse, I'm really worried about her. Lately, I've been thinking about death, but I won't make up my mind. I think it would look super stupid. My sister is literally fighting for her life, and I just leave. A friend of mine recently left me… My closest person. She found me a replacement. I feel extremely bad. I thought that these were symptoms of depression, but I came to the conclusion that I was just a lazy person and constantly felt sorry for myself. After a while, the depression theory doesn't seem so far-fetched to me:(( Thanks for listening

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    Answer: Service Consultant

    10/25/2022 2:19 pm

    Hello Lisa. It seems to me that you are experiencing a state of fatigue, apathy and depression. Apathy is indifference and lack of emotion. Apathy to varying degrees can often be observed in healthy people, but also serves as a symptom of various mental and physical health disorders. Apathy is a powerful protective mechanism of the psyche, which protects the system from psycho-emotional stress. When the level of nervous tension reaches a critical point, the energy saving mode is activated. This is where the power loss comes from. When the body is in a state of apathy, it can accumulate energy, which can later be actively used to get out of this state. It is necessary to distinguish apathy from ordinary laziness. Apathy refers to the complete absence of any desire. If you do not want to finish any business, but prefer to read a book, watch TV, then this is no longer apathy. It can be banal fatigue, lack of motivation, loss of strength.

    Lisa, the main task in dealing with apathy is to allow yourself to express feelings again. Try to start by describing the environment around you. You can sit in the room or in the kitchen. Describe in detail what you see around you. Then listen to the sounds around you and also describe them in detail. The next step is to describe your feelings and sensations. For example, when you leaf through a book or smell freshly brewed tea. In addition to feelings, it is important to describe the attitude towards this. Something can anger, scare or annoy you. When you name your feelings and evaluate them, they will slowly begin to wake up. The next step is to force yourself to do something for yourself first. Take a warm bath, take a walk in the fresh air, cook yourself a delicious breakfast. Then you can start cleaning the room, etc. Doing something will help you escape from unpleasant thoughts, restore inner harmony. Consider taking up a hobby that you enjoy. It is very good to exercise. Physical activity releases energy and improves mood.

    After restoring your strength, if you wish, you can switch the focus of attention to your sister. Think about how you can help her at this moment? Sometimes caring for loved ones nearby gives us strength and resources.

    Liza, I suggest you write to us on the website in your Personal Account and discuss the problem with a specialist in more detail or call the Helpline for children, adolescents and their parents at 8 (800) 2000-122. It's free and anonymous. Take care of yourself!

    Sincerely, Oksana A., service consultant.

    Author: cat

    10/23/2022 18:28

    I want to die

    hello, my hands dropped again. Again, every day thoughts of suicide, problems with relatives, everyone turned away from me, panic attacks began to happen often, 3 years ago I already tried to commit suicide by drinking a lot of different pills, but then I didn’t really know what drugs could cause death. I did not die, as you can see, but everything just came back through vomiting. After that, I often cut my body. I try to restrain myself and not hurt myself, but I can’t, it didn’t work out.

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    Reply: Service Advisor

    10/25/2022 13:57

    Hello. In your letter I hear a lot of pain and despair. The desire to harm yourself can mean a lot of accumulated emotional negativity that cannot find an outlet. I would like to support you in this situation. You made the right choice that you decided to write to us on the site.

    Try to give vent to these negative feelings, allow yourself to live and express them. You can write everything that you feel on a piece of paper, you can draw, choosing different colors and shades that correspond to inner feelings.


    Learn more