How to feel important

SAMHSA’s National Helpline | SAMHSA

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  • SAMHSA’s National Helpline is a free, confidential, 24/7, 365-day-a-year treatment referral and information service (in English and Spanish) for individuals and families facing mental and/or substance use disorders.

    Also visit the online treatment locator.

SAMHSA’s National Helpline, 1-800-662-HELP (4357) (also known as the Treatment Referral Routing Service), or TTY: 1-800-487-4889 is a confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations.

Also visit the online treatment locator, or send your zip code via text message: 435748 (HELP4U) to find help near you. Read more about the HELP4U text messaging service.

The service is open 24/7, 365 days a year.

English and Spanish are available if you select the option to speak with a national representative. Currently, the 435748 (HELP4U) text messaging service is only available in English.

In 2020, the Helpline received 833,598 calls. This is a 27 percent increase from 2019, when the Helpline received a total of 656,953 calls for the year.

The referral service is free of charge. If you have no insurance or are underinsured, we will refer you to your state office, which is responsible for state-funded treatment programs. In addition, we can often refer you to facilities that charge on a sliding fee scale or accept Medicare or Medicaid. If you have health insurance, you are encouraged to contact your insurer for a list of participating health care providers and facilities.

The service is confidential. We will not ask you for any personal information. We may ask for your zip code or other pertinent geographic information in order to track calls being routed to other offices or to accurately identify the local resources appropriate to your needs.

No, we do not provide counseling. Trained information specialists answer calls, transfer callers to state services or other appropriate intake centers in their states, and connect them with local assistance and support.

  • Suggested Resources

    What Is Substance Abuse Treatment? A Booklet for Families
    Created for family members of people with alcohol abuse or drug abuse problems. Answers questions about substance abuse, its symptoms, different types of treatment, and recovery. Addresses concerns of children of parents with substance use/abuse problems.

    It's Not Your Fault (NACoA) (PDF | 12 KB)
    Assures teens with parents who abuse alcohol or drugs that, "It's not your fault!" and that they are not alone. Encourages teens to seek emotional support from other adults, school counselors, and youth support groups such as Alateen, and provides a resource list.

    After an Attempt: A Guide for Taking Care of Your Family Member After Treatment in the Emergency Department
    Aids family members in coping with the aftermath of a relative's suicide attempt. Describes the emergency department treatment process, lists questions to ask about follow-up treatment, and describes how to reduce risk and ensure safety at home.

    Family Therapy Can Help: For People in Recovery From Mental Illness or Addiction
    Explores the role of family therapy in recovery from mental illness or substance abuse. Explains how family therapy sessions are run and who conducts them, describes a typical session, and provides information on its effectiveness in recovery.

    For additional resources, please visit the SAMHSA Store.

Last Updated: 08/30/2022

SAMHSA Behavioral Health Treatment Services Locator


Welcome to the Behavioral Health Treatment Services Locator, a confidential and anonymous source of information for persons seeking treatment facilities in the United States or U.S. Territories for substance use/addiction and/or mental health problems.

PLEASE NOTE: Your personal information and the search criteria you enter into the Locator is secure and anonymous. SAMHSA does not collect or maintain any information you provide.

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  • National Helpline

    1-800-662-HELP (4357)

    Treatment referral and information, 24/7.

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    Immediate crisis counseling related to disasters, 24/7.

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The Locator is authorized by the 21st Century Cures Act (Public Law 114-255, Section 9006; 42 U.S.C. 290bb-36d). SAMHSA endeavors to keep the Locator current. All information in the Locator is updated annually from facility responses to SAMHSA’s National Substance Use and Mental Health Services Survey (N-SUMHSS). New facilities that have completed an abbreviated survey and met all the qualifications are added monthly. Updates to facility names, addresses, telephone numbers, and services are made weekly for facilities informing SAMHSA of changes. Facilities may request additions or changes to their information by sending an e-mail to [email protected], by calling the BHSIS Project Office at 1-833-888-1553 (Mon-Fri 8-6 ET), or by electronic form submission using the Locator online application form (intended for additions of new facilities).

7 ways to make people feel important

Making people feel important is the key to good relationships. By making people feel they matter, you strengthen your bond: love, friendship, and work. You can use the methods described in the article both to please your soulmate and to strengthen ties in the team. The methods are universal, and the purposes of their application can be very different. You can also expand your arsenal of communication skills on the online program "Best Communication Techniques".



Each person is a unique individual. Let your interlocutor feel it. Brian Tracy said that the main secret of charm is to make a person feel like a million dollars.

Call the person by their first name, remember small details of past conversations, ask how their training or work on a new book is going. Remember the features of the person and show that you remember them. Show that a person is not one in a thousand, but one in a million.

We advise you to develop your memory and learn to remember names, for example.



One of the most powerful ways. Find out what needs your interlocutor has, and try to satisfy them if it is within your power. Teach a person something, give advice, prompt. Offer your help and fulfill the request.

Remember: to serve is not to serve. You can provide services and various kinds of assistance without belittling yourself, but, on the contrary, increasing your authority. After all, only a strong and self-confident person can help others.

Do a favor, and the person will definitely feel their importance. At least for you.



Obviously, if a person is treated rudely and impolitely, he will not feel significant. Respect for the interlocutor is a must. Without it, you are unlikely to be able to make him feel important.



We all need encouragement from time to time. Give support, energize a person, say a kind word to him, motivate. Your interlocutor will instantly feel significant if he feels your participation.

Several ways to cheer up the interlocutor:

  1. Make it clear that it is normal to be out of your element, out of order. There is always something wrong with a person. Something could always be better. There could always be something missing. You need to accept it. Accept and move on.
  2. Change your perspective on failure. Failure is an opportunity to improve. This is the guideline for your development. Know how to analyze your mistakes and improve yourself based on them, and not engage in self-oppression. Learn for yourself and teach others.
  3. Point to the positive side. While everything is falling apart in one area, things are going smoothly in another. Redirect the person's attention to those things in which he is doing well.

Cheer up a person is easy. This is unlikely to take long. But the effect will be tangible. Try it.



Show that you are grateful to the person, that he means a lot to you and that you are grateful to him. Friendship and love are destroyed not only by a bad attitude, but also by indifference.

Make a small gift, arrange a pleasant surprise. Find a way to please your loved one. At least just tell him that he is dear and significant to you, even by phone. This will be enough.



Know how to listen to the person. Learn to notice the peculiarities of his behavior, distinguish his emotions, understand what he is interested in and what is not. Develop empathy. For people to tell you more, to tell you the most important things, to open up to you to the end, sometimes just listening to them is enough.

You must be not only a talented storyteller, but also a talented listener. Then your interlocutors will feel their importance.



Each person has a unique experience. Everyone knows something that you don't. I saw what you did not see, and so on. Each person is incredibly interesting - be able to understand it yourself and make it clear to your interlocutor.

Learn from the experience of your interlocutor. Get his opinion. Even if you disagree with him, it will be no less useful, because by criticizing someone else's judgment, you form your own.

Remember that every person is incredibly interesting. This is beneficial for both of you.

Letting people feel important is easy to please. And, of course, do not forget about your importance.

We wish you success!

Key words:1Communication

9 ways to feel more confident

Self-confidence depends on many factors - context, environment, knowledge, mood. But what if you constantly “get lost” during a conversation, and public speaking is your worst nightmare?

We have collected 9 tips that will help you feel more confident both in a normal conversation and on stage.

#1. Maintain eye contact

Making eye contact can be tricky, but it's a sure way to appear more confident and win the attention of those you're talking to.

In addition, this way you can evaluate the true reaction to your words. A return look will show that you are really interesting to a person. This will provide valuable feedback and the opportunity to analyze what sounded convincing and what still needs to be worked on.

However, according to a study by scientists at the University of London, comfortable eye contact between unfamiliar people lasts only 3-4 seconds before the interlocutors feel uncomfortable. Therefore, take breaks and switch between participants in the conversation.

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#2. Don't compare yourself to others

A study by the University of Auckland in the US found that people who compare themselves to others are more likely to experience envy, which in turn increases self-doubt.

To break this vicious circle, scientists advise seeking support from loved ones and less contact with people who make you feel jealous. And most importantly, compare yourself only with yourself in the past.

#3. Turn your excitement into a tool

During public speaking, everyone experiences, even the most experienced speakers. But the main indicator of self-doubt is embarrassment from one's own excitement.

Turn anxiety into an audience engagement tool: "Look at this slide of funny pictures while I'm gathering my strength." If you stumble, make fun of yourself. You will be supported and laughed along with you.


Keep your sense of humor

This is the strongest communication tool. Use it both in public and in private, because people love those who can defuse the situation with a good joke.

Brad Jenkins, former White House Deputy PR Director, began his TEDx Talk with a story about how he thought he was black as a child until other kids started calling him Chinese. However, the father explained to Brad that in fact he was both Korean and black, and most importantly, he advised his son not to take himself too seriously. This story caused a stormy approval of the audience and tuned it in the right way.

Do not be afraid to laugh at yourself: this will show that you do not hush up your mistakes, which means that you are confident enough in what you are talking about.

An American Association for Psychological Science (APS) study found that leaders who can laugh at themselves are the most trusted and recognized leaders.

#5. Talk about things you are good at

Don't be smart and try to give the impression that you are an expert in everything. Even if the topic of conversation is familiar to you, be prepared for the fact that a person who really understands the problem may object to you, and you will not be able to answer him.

In such a situation, the best thing to do is to admit that you do not have enough expertise and listen carefully to the opponent's opinion. Usually background knowledge is enough to keep the conversation going. But well-known areas are your territory. Realize that you are the expert here, and boldly argue your position.

#6. Sometimes silence is really golden

Be someone who can express your thoughts briefly and simply explain even the most complex process. Use pauses - they will give your speech more meaning.

Gavin Presman, director of UK-based training company Inspire, sees silence as an important negotiating tool.

“A pause allows the interlocutors to calm down and think about the subject of discussion more deeply,” he is sure. Gavin recalls a client telling him, "Your services are too expensive and I'm not sure we can afford them." “I understand,” Presman replied. After a 10-second silence, his interlocutor decided that he was still ready to conclude an agreement.

And the master of awkward pauses, The Late Late Show host Craig Ferguson, proved that silence itself can be a great joke.

#7. stop scolding yourself

Take your failures lighter. The work of scientists at the University of Texas showed that people who are too demanding of themselves have a harder time finding motivation.

"Speak to yourself like you would your closest friend," the researchers advise. Instead of beating yourself up for failure, show empathy. Say: "Everyone makes mistakes, no one is perfect", and not the usual "what a loser I am. "

#8. Don't be afraid to be seen

SOO Facebook Sheryl Sandberg once noted that in business meetings, women often choose seats away from the main negotiating table - against the wall or at the end of the room. If you are invited to a meeting, you should choose a seat at the table, preferably in the center. After all, this is your chance to be noticed and fully participate in the discussion.

At times like these, remember the words of the first black US Congresswoman Shirley Chisholm: "If there is no place for you at the table, bring a folding chair."

#9. Show confidence

The University of British Columbia conducted a study of sighted, visually impaired and blind from birth athletes at the Olympic and Paralympic Games. It showed that non-verbally all athletes reacted equally to victories and defeats. Pride was expressed by a straight posture and a raised head, and shame for a loss was expressed by lowered shoulders.

Demonstrate self-confidence with a straight back and open postures.

Learn more