Hotline for free
Depression: Understand Symptoms and Get Help
Text A Crisis Counselor
Message A Crisis Counselor on WhatsApp
What is Depression?Depression is a feeling that nothing matters that is so strong it interferes with one’s ability to function in the world. School? Work? Social life? Depression can make getting out of bed every morning like climbing Mt. Everest. The good news is you do not have to climb the mountain alone. Asking for help could help you unlock the tools to make the climb easier. No sweat—you’ve got this.
Symptoms:There are a few key symptoms that could indicate you are experiencing far more than your average bummer.
According to the American Psychological Association, symptoms of depression could include:
- Depressed mood. All-day. Every day. For days.
- Unintentional, significant weight loss
- Not having any energy even after you’ve slept well
- Feeling worthless or guilty
- Having a hard time concentrating or making decisions
- Thoughts of death or ending your life
Our Crisis Counselors are here to help. Text a Crisis Counselor at 741741, or use the mobile text button below. Let’s take on depression together.
How to Deal with Depression:Depression can likely make you feel isolated and alone. No fear—we’re here for you. Nobody should have to go through their dark times on their own. Together, we’ve got this.
Here are a few ways to start working through sadness.
- Text us. Getting vulnerable about what is going on in your life is the ultimate sign of bravery. We’re ready to be brave with you. Connecting with a real human could help you work through the sadness in the moment and strategize ways to get out of the dark place in the long term. Text HOME to 741741 to chat with a Crisis Counselor.
- Self-care. If you’re feeling depressed, taking care of yourself can feel like a feat. Pick one thing to focus on like eating a meal, getting dressed, or taking a shower. Did you pick one? Ok, great. Let’s do this.
- Let someone in. When you’re depressed, likely the last thing you want to do is spend time with other humans. In reality, science says maintaining key aspects of your social life can be a powerful way to manage your depression. Try letting even one friend in and telling them what’s going on. Need a place to start? Try shooting them a text like this: “Hey, I’m having a hard time and could use some company. Want to hang out?”
- Talk to a pro. Mental health is health. So, sometimes it requires doctors to help you figure out the best plan for you. It’s never too early to ask for help. Getting help from a pro could help you unlock the tools to get out of the dark place.
Common types of depression include:
- Major Depression: According to the National Institute of Mental Health, Major Depression is the most common type of depression. Usually, it is two or more weeks of depression symptoms like feelings of worthlessness, feelings of guilt, and a lack of interest in things you used to love.
- Bipolar Disorder: Bipolar Disorder is not the same as depression. However, it often includes symptoms of depression—one’s mood will swing from the highest of highs to the lowest of lows.
- Postpartum Depression: Having a baby can change the hormones in one’s body. Sometimes, this hormonal change can trigger symptoms of depression. About 16% of mothers will experience postpartum depression within a year of childbirth.
- Premenstrual Dysmorphic Disorder (PMDD): Hormonal changes can be a wild ride for your brain and your body. PMDD is a type of depression that affects women during their period. It includes symptoms that are more severe than your usual PMS.
- Seasonal Affective Disorder (SAD): Sometimes, people can experience depression around major changes in seasons. Usually, people experience SAD during the winter when the weather is cold and the days creep shorter. Often, SAD improves with the next change in seasons. That doesn’t mean you need to wait it out to get help. Reach out to your doctor. And, of course, shoot us a text, too.
Risk factors for depression include:
- Family or personal history
- Major life stressors, including trauma or life changes such as the end of a relationship, a family loss, moving, or changing careers.
- Chronic disease or certain medications
- Drug and alcohol addiction
- Experiences of racism
- Women in their late teens to early 30s are at increased risk
Even the most severe cases of depression can be treated. And, the sooner you seek help, the better. Treatment for depression typically consists of therapy and medication. Other things to consider if you are managing depression:
- Engaging in regular physical activity and exercise
- Maintaining healthy and regular sleep patterns
- Spending time with friends and loved ones and accepting help when offered
- Understanding that your mood will improve gradually, not immediately
- Continuing to learn more about your depression and maintaining awareness of what works, and what doesn’t, as you and your doctor try out different treatment options
- Talking to your doctor is a great first step to learning more about how you’re feeling and the options around managing your mental wellness that will be most effective for you.
Depressed? Text a Crisis Counselor at 741471 or use the mobile click to text button below. You’re not alone.
Pass 741741 On To A FriendYou never know who might need Crisis Text Line. Pass it on and tell the people in your life to text HOME to 741741 if they’re ever in crisis.
Pass 741741 On To A Friend
You never know who might need Crisis Text Line. Pass it on and tell the people in your life to text HOME to 741741 if they’re ever in crisis.
In a crisis?
Text HOME to 741741 to connect with a volunteer Crisis Counselor
Free 24/7 support at your fingertips.
Text Us
Text Us
Become a Volunteer | Crisis Text Line
Skip to content
This information is for our service in the United States. If you have any questions throughout the application process, email [email protected] and someone will get back to you!
What Does a Volunteer Crisis Counselor Do?
Crisis Text Line is the free, 24/7 text line for people in crisis in the United States. The service is powered by volunteer Crisis Counselors who work remotely—anywhere with a computer and secure internet connection works.
Crisis Counselors answer texts from people in crisis, bringing them from a hot moment to a cool calm through active listening, collaborative problem solving, and safety planning.
Get Started
I volunteer for Crisis Text Line because practicing empathy and reflective listening makes me a better friend, partner, and employee.CRISIS COUNSELOR, STUDENT
How Do I Become a Crisis Counselor?
This all begins with training. In 30 hours, you’ll walk away knowing reflective listening, collaborative problem solving, and crisis management. (These are skills that will help in your personal relationships too!)
You can train from anywhere—in your PJs, in a coffee shop, wherever—and our Crisis Counselors highlight this intervention training on their resumes when interviewing for jobs, applying to grad school, and building out their LinkedIn profile.
Time commitment & Hours
When the rest of the country is sleeping, 2/3 of our crisis situations—and by default texter volume—occurs at night. Our greatest need for Crisis Counselors is between 7pm and 3am PST (10pm and 6am EST).
Are you a night owl or early riser? Looking for an odd-hours volunteer opportunity in crisis intervention? You’ve found the right place!
Volunteer Crisis Counselors commit to volunteering 4 hours per week until 200 hours are reached. Ideally, we expect you to fulfill your commitment within one year. Before you begin as a counselor, you’ll also complete a training period to give you all of the expertise you need to successfully and empathetically navigate crisis intervention.
This training is free for you, but it costs Crisis Text Line $1,008 to train each Crisis Counselor. So, we need volunteers to see training through to the end and serve out their 200-hour commitment.
Get Started
Benefits of becoming a Crisis Counselor
This is an opportunity to hone your skills in communication, counseling, and intervention. You’ll be working alongside volunteers who are also social workers, therapists, and psychiatrists which can in turn sharpen your crisis management skills!
But most of all, you’ll feel supported. This is a community. We are a big awesome family.
Ready to become a Crisis Counselor?
We accept applications on a rolling basis. We begin new training cohorts weekly, but space is limited.
To apply, applicants must be 18 or older and have a US Social Security Number and/or a US address. To volunteer, Crisis Counselors must have access to reliable Internet access and a personal computer.
The Process:
Step 1
Complete the 30-minute Crisis Counselor application and consent to a background check
Step 2
Complete the 30-hour web-based crisis counseling and intervention training.
Step 3
Take your first counseling shift and start changing lives!
Get Started
Being a Crisis Counselor teaches me so much around believing in hope, trusting the process, and deepening compassion — for others and for myself.CRISIS COUNSELOR, STUDENT
In a crisis?
Text HOME to 741741 to connect with a volunteer Crisis Counselor
Free 24/7 support at your fingertips.
Text Us
Text Us
Data insights, news, and more straight to your inbox.
Email Address
Thanks for signing up!
Sberbank hotline, Sberbank support service, free hotline 8-800
The Sberbank hotline can be used to find out information about bank services, bonus programs, or get expert advice. The hotline operates around the clock.
Sberbank hotline numbers
Hotline numbers for legal entities
Credit product hotline numbers
International hotline
Call cost
Alternative communication channels
What issues can be resolved by calling the hotline?
When does support not help?
Response time and operator competence
Hotline feedback
Sberbank hotline menu structure
Sberbank hotline numbers
- Hotline number 8-800-555-505-50 for Moscow residents 9032 9032 +7 (495) 500-55-50
Hotline numbers for legal entities
From mobile it is recommended to call the short number 0321 (Beeline, MTS, Megafon, Tele2) - calls are free in Russia. For calls from landlines, use the number 8 (800) 5555-777 - calls are also free in Russia. For calls from other countries, legal entities use the number +007(383)3631313.
Loan product hotline numbers
Loan advice can be obtained by calling 8(800)5555550.
International hotline
If you need to call the Sberbank hotline from your mobile while roaming, it is recommended to dial 900 or 8(800)5555550. Also, the last number is suitable for calls from phones registered in other countries, in particular in Kazakhstan, Belarus, Ukraine.
Call cost
Number 8(800)5555550 is free of charge for calls from various phones and any regions of Russia. You can also call from mobile phones for free. 900. All calls to 8(495)5005550 are paid according to the tariffs of the client's operator.
Alternative communication channels
Mailbox for citizens - [email protected], for investors - [email protected], for members of the press - [email protected].
What issues can be resolved by calling the hotline?
If you have an emergency with cards or bank accounts, then you should immediately contact the technical support service for a quick solution to the problem. Specialists will help block / unblock the card, as well as advise on various issues regarding banking products and available services.
When will support not help?
Technical support is not needed in those operations where confirmation of the client's identity, application, etc. is required. Then you should contact the nearest branch of the bank and complete all the procedures that are required. The specialist can only suggest what is required from the client in any particular situation.
Waiting time for a response and competence of operators
Qualified specialists work in the support service, whose task is to make the use of bank services for all customers as comfortable as possible. They respond quickly to calls and provide comprehensive answers to questions.
Reviews of the hotline
The high qualification and professionalism of the representatives of the hotline are reflected in the reviews of many customers. Experts help to solve problems in the shortest possible time, which is why many people respond positively about their work.
Sberbank hotline menu structure
- 9. English version
- 1. Card blocking/unblocking, card capture by ATM
- 0. Card blocking/unblocking, card capture by ATM
- 1. Other questions about the bank card
- 2. Questions about other products and services
- 2. Service by customer code
- 1. Find out the balance of the card yourself
- 2. Service by customer code 3.
- more about the client code and get the client code
- 3. Connection with a specialist and general information about services
- 0. Connection with a specialist
- 1. Card or account balance
- 2. Confirmation of Sberbank online transactions
- 3. General information about Sberbank services and specialist assistance in choosing a product
- 4. Information about products without connecting to a specialist
- 1. Bank cards, service packages
- 1. Credit cards
- 2. Debit cards
- 3. Bonus partner programs
- 4. Methods and terms of replenishing cards
- 5. Service packages
- 2. Questions about Sberbank Online and Mobile Bank services
- 1. Information about the SMS service "Mobile Bank"
- 2. Internet banking in "Sberbank online" and its connection
- 3. Housing loans
- 4. Loans for the development of personal subsidiary plots
- 1. Bank cards, service packages
- 4. Deposits
- 1. Online deposits with a higher interest rate
- 2. Savings certificate
- 3. Basic line of deposits
- 4. Special deposits under the packages of services
- 5. Deposits for pensioners
- 5. Payments and translations
- 1. Translations between individuals
- 2. Payment of services
- 6. Insurance and pension programs
- 1. Information about the norms of contact insurance companies of the Sberbank group and the non-state pension fund of Sberbank
- 0. Connecting with a specialist to receive information on insurance and pension products
Sberbank business hotline, support service Sberbank business, free hotline 8-800
Sberbank is the largest transnational bank in Russia, Central and Eastern Europe. The financial institution provides a wide range of banking services - lending to individuals and legal entities, accepting deposits from the public. The Sberbank brand is considered the most expensive in Russia. The loan portfolio of the financial institution is 38.7% of the total number of loans issued to the population. The number of bank branches exceeds 14 thousand. The central office of the organization is located in Moscow.
Sberbank Business hotline number 8-800
Other ways of contact
What questions can specialists help with?
What questions support cannot help with
Response time and competence of specialists
Communication with clients of the financial company is at a high level. Business representatives have access to a feedback form, communities in social networks and a hotline phone number.
Sberbank Business hotline 8-800
A short number is available to customers - 0321 (Beeline, MTS, Megafon, Tele2). Calls within Russia (mobile phones) are free of charge.
The second phone number of the bank's hotline is 8-800-5555-777. Calls within Russia (landlines) are free of charge. You can contact the hotline around the clock. Employees of the company provide advice on the Sberbank Business Online service. When dialing a call center number, press the suggested number to connect with a specialized specialist.
You can also call the technical support service at +7 (495) 500-55-50. Calls to the specified phone number are paid according to the tariffs of the mobile operator.
Other ways to get in touch
Another way to get in touch is online chat. It is located at the bottom of the screen (on the right) in the form of a green circle with the inscription "Chat". However, he appears according to his mood. If you click on the circle, a window with a form will pop up. The user just needs to enter their question and send it.
In addition to the online chat, you can ask a question through the feedback form. It is available to all Sberbank customers. The form is intended for individuals and corporate clients. Next to the form there is a window for checking the status of the request.
Initially, the user needs to select the desired partition. For example, opening and maintaining an account. If you click on it, a window with a form will pop up. It is enough for the user to indicate the name of the organization, TIN, KPP, full name, email, phone number and write a question. Then you should specify the characters from the picture and press the "Submit" button. The form also provides the ability to attach a file.
If you choose a wrong theme, you can change it immediately. Just click the "Change Theme" button. The system will return the user to the previous menu. Also under the title of the topic "Opening and maintaining an account" there is a link to popular questions. Clicking on it will open a separate browser window. The user can find here the answers he is interested in.
Another way to contact a financial institution is through a mobile application. It can be downloaded from the bank's website. The application gives the user access to the personal account.
Additionally, citizens can use Sberbank Business Online on Windows 10. The platform allows you to manage the company's money remotely, including making payments to the country's budget, counterparties, or for housing and communal services.
Users can separately ask a question about the operation of the online resource through social networks. For example, in Contact. The group administrator responds within 15 minutes.
Additionally, customers can contact one of the Sberbank offices. The list of branches can be found on the website of the financial institution. The user just needs to go to the "Branches and ATMs" section.
What questions can the specialists help with?
Call-center employees provide advice on opening a current account, obtaining a loan, connecting a salary project. You can also clarify the conditions for the provision of other banking products. In addition, the bank's customers can count on assistance in using the Internet bank and operational support. This includes - debiting funds from the account, seizure, search for payments, information about the payment order. When contacting a call center employee, you need to report:
- Organization name, TIN.
- Bank account details.
- Full name of the official.
- Passport data.
- One of the last three transactions on the account.
On what issues the support cannot help
Support staff do not advise on the services and tariffs of other banks. Moreover, most of the answers can be found on the website of the financial institution. Bank employees regularly remind about this. The user only needs to log in to their personal account. The following sections are available to citizens:
Each section has a list of popular questions and answers. In separate subsections there are links to the necessary pages of the site. For example, you can select the "Opening an account" section. Then go to the subsection "How much does it cost to maintain an account." The system will prompt you to follow the link. After that, the user gets to the page with the bank's tariffs.
Response time and competence of specialists
The speed of response to a customer's question depends on the method of communication.